Delivery Policy

Delivery Information

Once your order has been placed it will go into production.

All orders are shipped with Royal Mail 48hr or Royal Mail 48hr signed for.

The Products shall be shipped to the card holder address provided by the Consumer unless alternative address on the Order Form.

For security reasons, DOSVIT does not ship orders to mailboxes and does not accept orders where the individual recipient of the order and their address cannot be identified.

Unless otherwise stated on the Website standard delivery charges applies on all purchases, unless free delivery for product is triggered all shipping costs are borne by customer and are detailed in the Order Form and relative invoice as detailed.

All the purchases are delivered by selected courier service (hereinafter, the “Courier”) with tracked and signed for from Monday to Friday, sometimes Saturday excluding also local or national bank holidays, from the day following the dispatch of the Order Confirmation, and in any case within 10 (ten) working days from the same, based on the stated availability. DOSVIT shall not be liable for delays attributable to the Courier.

At the time of shipping of the Product purchased by the Consumer receives an email to the address indicated in the Order Form, containing a shipment tracking code and a link to allow the Consumer to track the delivery in real time.

DOSVIT shall provide its assistance to the Consumer for any delivery issues through its Client Services, which may be contacted in the manners indicated on the Website.

In case of any issues with delivery or if the Consumer did not receive the Products within 10 (ten) working days from the date of receipt of the Order Confirmation, the Consumer is invited to contact DOSVIT using the contact methods listed in the “Contact Us” section of the Website.