Refund and Returns Policy

Faulty & Returns.

The Products must be checked by the Consumer at the time of their delivery to ensure they match the items ordered and that there are no evident of damage to delivery package. If damage has occurred customer can refuse to accept package and give back to the Courier.

Production faults or defects of conformity:

Any anomalies (including, by way of example and not limitation, any tampering or damage to the box containing the Products) found by the Consumer should be pictured and emailed to us straight away at the time of receiving product (limitation of time would mean no more the 12hrs of delivered parcel), failure to do so with in time frame will invalidate your claim for refund or exchange.

If faulty, please contact us using the contact form straight away.

Return free of charge to us for a full refund or exchange to the same value if fault has been agreed.

Refunds & Exchange.

Please allow up to Seven (7) working days for refunds to be processed to the original method of payment. 

Exchanges will be shipped out once item is returned and quality checked.

If refund or exchange cannot be processed as the cooling off period has lapsed, we could offer a credit to the value paid subject to our discretion.